Unified sales & margin dashboard
All your channels in one view — revenue by channel, COGS, returns rate, and margin contribution. Updates automatically. No more cobbling together reports from three different admin panels.
Solutions · E-commerce & Retail
Your channels don't
Your channels don't
sync themselves.
Ours do.
Multi-channel selling generates multi-channel admin — unless your stock, orders, and financials are wired together. We build the automation that keeps everything in sync without a data team.
The problem
Selling on three channels means three times the admin.
Orders arrive from Shopify, Amazon, and your wholesale portal. Stock needs updating everywhere. Xero needs invoicing. Your 3PL needs pick-lists. Someone is doing all of this manually.
Tools we typically connect for e-commerce clients
ShopifyStorefront
Amazon SellerMarketplace
WooCommerceStorefront
XeroAccounting
QuickBooksAccounting
StripePayments
ShipBob / 3PLFulfilment
LinnworksInventory
KlaviyoEmail/CRM
AirtableOps DB
| Task | Without automation | With automation |
|---|---|---|
| Inventory sync | MANUAL Export from one platform, import to another. Done twice daily, prone to oversells. |
AUTOMATED Stock level change fires to all channels in real time. Oversells: zero. |
| Order to 3PL | MANUAL Orders downloaded, reformatted in Excel, emailed to warehouse every morning. |
AUTOMATED New order fires to 3PL pick-list within 2 minutes. Tracking number returned to Shopify automatically. |
| Invoice creation | MANUAL Finance raises invoices from order exports. Takes 2–3 hours weekly. Often delayed. |
AUTOMATED Fulfilled order triggers Xero invoice with correct SKUs, quantities, and pricing. Reconciles automatically. |
| Returns processing | MANUAL Return received, manually update stock in both warehousing and sales platform. |
AUTOMATED Return confirmed → stock reinstated → refund processed → Xero credit note raised. |
The payoff
What multi-channel e-commerce brands typically recover
15–30h
weekly ops time recovered through order and inventory automation
0 oversells
real-time inventory sync eliminates the most costly manual error
2 min
average order-to-3PL time vs. next-morning batch
8 weeks
typical payback on a multi-channel integration sprint
Also built for e-commerce
Beyond order routing — the full ops picture
AI-powered customer service routing
Incoming support tickets classified by intent (refund, tracking, damage, general query) and routed to the right team or auto-responded to — at inbox scale.
Supplier PO automation
When stock hits reorder point, a purchase order draft is created in Xero and a notification sent for approval — no manual checking of bin cards.
Subscription & replenishment flows
Manage subscription renewals, dunning sequences, and failed payment retries — automatically, with Xero and Stripe kept in sync throughout.
Stop bridging your channels manually.
Book a free 15-minute audit. Tell us your stack and biggest sync headache, and we'll show you exactly what a sprint would fix.
Book a free audit Agency solutions →